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FAQ

FREQUENTLY ASKED QUESTIONS

What’s the leading time?

It depends on the the quantity and models of the order. Normally 1-3 working days/stock order, 8-10 working days/small order, 15-20 working days/big order. We will let you know the estimated lead time after payment ASAP.

What’s the shipping cost?

It depends on the size and weight of goods, the method of shipping and the delivery address(post code).

Do you provide samples?

Yes, we can provide samples with MOQ.

Do you have products in stock?

Yes, normally we have $100,000-$200,000 USD stock of main products. We can only arrange the production for the other various items which we don’t have in stock.

Do I need to send the defective products

to your company for warranty?

For few defective: do videos or pictures for showing defects, cut wire & take pictures(show date mark), we send new free with next order.

For many defective: send back(we pay shipping), send new free/refund money after we confirm it's our fault.

How to contact your company?

Email: inquiry@bt-auto.cnsales07@bt-auto.cn

Tel: 0086-20-3781 3419

Mob: 0086-185 8866 4531

Skype: bt-auto07

Web: www.bt-auto.cn

Alibaba: www.bulbtek.com.cn

Can I visit your company?

Welcome to visit us, please inform us the time in advance. Our address is:

5-6/F, Bldg. F, No. 15, Dongsheng Rd., Xinya Street, Huadu District, Guangzhou, Guangdong, China

WANT TO WORK WITH US?